Refund policy
Mindful Craftsman Apparel – Return & Refund Policy
Because our apparel is custom made-to-order through print-on-demand, all sales are final. We do not offer returns, refunds, or exchanges for change-of-mind or incorrect sizing selections. Please consult our sizing charts before completing your order.
Damaged, Defective, or Misprinted Items
We hold our manufacturing to strict standards. If your product arrives damaged, defective, or with a printing error, please contact us immediately at Support@mindfulcraftsman.shop within 30 days of delivery.
Please include:
- Your order number
- A brief description of the issue
- Clear photos showing the defect or damaged item
Once verified, we will arrange for a replacement to be produced and shipped to you at no additional cost, or issue a full refund. Please do not attempt to ship damaged items back to us without contacting support first.
Packages Lost in Transit
For packages lost in transit, all claims must be submitted to Support@mindfulcraftsman.shop no later than 30 days after the estimated delivery date.
Wrong Address & Unclaimed Packages
If an insufficient or incorrect address is provided at checkout, or if the package goes unclaimed, the shipment will be returned to our print facility. You will be responsible for the reshipment costs once an updated address is verified.
Questions?
For any questions regarding your order or our policy, reach out to us anytime at Support@mindfulcraftsman.shop.